Last updated: March 2026
Alexandria Hamilton is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.
The data controller for your personal information is Alexandria Hamilton, registered in England and Wales (Company No. 16936042), 71-75 Shelton Street, London, WC2H 9JQ. We are registered with the ICO under registration number ZC075827. For data protection enquiries: hello@alexandriahamilton.co.uk.
We collect: identity data (your name); contact data (email, phone, postal address); property data (address, description, photos, pricing); financial data (payment details, processed securely — we do not store card details); technical data (IP address, browser type, site usage via cookies); and communications data (records of correspondence with us).
To provide our estate agency services and list your property (contract performance); to process payment (contract performance); to send service-related communications (contract performance); to comply with legal obligations as a licensed estate agency (legal obligation); to send marketing communications (consent only); to improve our website and services (legitimate interests); to prevent fraud and ensure security (legitimate interests).
We share your data only where necessary: with Rightmove to publish your listing; with add-on service providers (photographers, EPC assessors, board contractors) to fulfil bookings; with our payment processor (PCI-DSS compliant); with solicitors where you consent; and with ICT and hosting providers under strict data processing agreements. We do not sell your personal data to any third party.
Seller and property records: 6 years from completion of instruction. Financial transaction records: 7 years (HMRC requirements). Marketing preferences: until you withdraw consent. Website usage data: see Cookies Policy.
Under UK GDPR you have the right to access, rectify, erase, restrict, port, and object to processing of your personal data, and to withdraw consent at any time. To exercise any right, contact hello@alexandriahamilton.co.uk. We will respond within one calendar month. You also have the right to lodge a complaint with the ICO at ico.org.uk or 0303 123 1113.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure servers within the UK/EEA.
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