Common questions — answered honestly.

There are two fixed-fee listing packages: Zoopla for £695 and Rightmove plus Zoopla for £895.

Full estate agency is a separate, tailored service available by enquiry.

Portal coverage is the only difference.

Both include the same professional enquiry, viewing-arrangement and offer-management service.

No. There is no account, registration, login or seller dashboard.

You provide the property information, photographs, description and measurements before choosing your package and paying.

No. Identity, ownership and anti-money-laundering checks are completed separately after payment.

We confirm all legal property owners separately after payment as part of our compliance process.

Yes. Alexandria Hamilton reviews the information before publication and may request corrections or additional information.

You remain responsible for ensuring that the information supplied is accurate and complete.

All portal enquiries come directly to Alexandria Hamilton.

We respond to buyers and manage the enquiry process as your instructed estate agent.

Alexandria Hamilton arranges every viewing appointment with you and the buyer.

You conduct the viewings unless you purchase accompanied viewings.

A block of 10 accompanied viewings costs £299.

Additional blocks can be purchased, subject to location and availability.

Yes. We record and communicate offers, support negotiations and confirm your instructions.

Yes. You can receive progress updates and choose to take a more active role.

A buyer’s personal contact details will not be shared automatically.

We aim to publish your property within 24 hours after all required identity, ownership and anti-money-laundering checks have been completed and you have approved the final advert.

Portal processing times may also apply.

The 24-hour period does not begin when payment is made.

No. We do not automatically share a buyer’s telephone number or email address with the seller.

Where direct communication is requested, the buyer is shown a separate, unticked consent before any contact details are shared.

You can still receive transaction updates without receiving the buyer’s personal contact information unless they have agreed to share it.

Enquire about our full estate agency service.

We can visit the property, advise on pricing and arrange the complete marketing package for a tailored fee.

Yes. We are members of the Property Redress Scheme (Membership No: PRS056063). If you have a complaint that we are unable to resolve directly, you can escalate it to the Property Redress Scheme at theprs.co.uk.